The most frequent question we get is “I missed the race going on sale, and now the race I want is sold out. Do you have a wait list?”
The second-most frequent question we get is “I just found out I can’t make it, can I get a refund or defer it to next year?”
Unfortunately we cannot accommodate any of these scenarios. We offer no refunds, we cannot defer until the following year and we don’t organize a wait list.
In an effort to be more accommodating and have fewer DNS’s we will send a blurb in at least one of our e-newsletters to our mailing list to find some “wanters”, and a blurb in at least one racer newsletter to suss out some “cannoters” with the same call-to-action to the relevant Facebook event. This is the effort we find ourselves able to make within the constraints of the non-profit association that we run.
If you don’t use Facebook, you can certainly search Twitter and Kijiji as well.
In every case, remember:
- we kindly ask that racers do not charge more for the registration than what they paid.
- if you use these forums, you leave your contact info at your own risk, and
- if you suspect a scam or illegitimate offer DO NOT SEND CASH OR E-TRANSFERS until you confirm with us that the race registrant you’re dealing with actually holds a valid registration.
Our third most frequent question is “can I drop down/ante up to a shorter/longer distance?” in which case you’ll have to do the above (you’re a wanter) and then do the same in reverse (as a cannoter) to find someone who wants to buy your other registration.
Our organization has to do what makes sense to be financially sustainable, and thus be able to continue putting on great events, each with their own great race experience. Exact deadlines for switches are posted on our social media channels but are typically a month prior to the race.
Check out the discussions here: